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Privacy sensitive data, also known as personal data, is processed through our webstore. Regiobloemist BV considers careful handling of personal data of great importance. Therefore, we process and secure personal data with the utmost care.
We comply with the requirements set by privacy legislation when processing data. Among other things, this means that:
Regiobloemist BV is responsible for the data processing. This privacy statement explains what personal data we collect, use and to what end. We advise you to read this statement carefully.
This privacy statement was last amended on 01-06-2022 00:00:00.
Use of Personal Data
When using our web shop we acquire certain information about you. This may include personal data. We only store and use the personal data you provide us directly in the context of a service requested by you, or data that, when provided to us, is clearly intended for us to process.
We use the following data for the purposes set out in this privacy statement:
Completing an Order
When you place an order with us, we use your personal data to complete this order. If necessary, we may provide your personal data to third parties for the correct completion of your order. Please read further in this document for more information on this.
Taking out a subscription
You can also take out a paid subscription via https://www.regiobloemist.be. We request the necessary payment data from you for this purpose. This data is not used for other purposes.
In addition to the information on our website, we may inform you of our new products and services:
Contact Form and Newsletter
Our website also provides the possibility to make requests using a contact form, whereby you are asked to provide various data in order to process your request. The data you provide is at your discretion. The data you send us is stored, depending on the nature of the form or the content of your email, for as long as is required to answer and complete your request satisfactorily.
We offer a newsletter in which we wish to inform interested parties about our products and/or services. Each newsletter contains a link that can be used to unsubscribe to the newsletter. Your email address is only added to the list of subscribers after we receive your explicit consent.
We do not publish our client data.
Our web shop displays advertisements.
Provision to Third Parties
We may give your data to our third party partners. These partners are involved in the implementation of the agreement.
Social media links are included in our web shop. The managers of these services collect your personal data.
You are free to disable cookies through your browser settings. Please keep in mind that it is possible our website will not provide optimal performance if cookies are disabled.
We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision with respect to the USA by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. If your IP address is collected using Google technologies, it will be shortened by activating IP anonymisation before being stored on Google's servers. Only in exceptional cases will the full IP address be transferred to a Google server and shortened there. Unless otherwise specified for the specific technologies, data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in on this page on the Google website.
We use Google Analytics to keep track of how many people use our web shop. We have entered into a processing agreement with Google to agree on how our data is handled. We have not allowed Google to use the Analytics information obtained for other Google services, and finally we have chosen for the addresses to be anonymised.
For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior if you came to our website via a Google Ads advertisement. For this purpose, cookies can be used and data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) can be recorded, from which pseudonymous User profiles are created.
We take security measures to prevent misuse and unauthorised access to personal data as much as possible.
The personal data described above is stored as long as required to complete your order, including the guarantee. After this period, we only store this data for no more than one more year for the statistical purposes mentioned above. The data is then deleted, unless there is a legal obligation to keep it for a longer period (such as the fiscal obligation to store payment data for seven years).
Websites of Third Parties
This privacy statement does not apply to third party websites connected to our web shop via a link. We cannot guarantee that these third parties handle your personal data in a safe or reliable manner. We advise you to read the privacy statement of these websites before making use of these websites.
Changes to this Privacy Statement
We reserve the right to make changes to this privacy statement. It is then advisable to consult this privacy statement on a regular basis to ensure you are apprised of these changes.
Inspection of and making changes to your Data
You may also send us a request to inspect, change or delete this data. You may also submit a request to receive a data export for the data that we use with your consent, or submit a request that we limit the processing of personal data.
In order to prevent misuse, we may ask you to identify yourself adequately. If it concerns inspection of personal data linked to a cookie, you must send a copy of the cookie in question. You can find these cookies in your browser settings. Should this data not be correct, you may request that we change the data or have the data deleted.
Personal Data Authority
We would naturally be happy to help you if you have a complaint about the processing of your personal data. Pursuant to privacy legislation, you are also entitled to submit a complaint to the Personal Data Authority regarding the processing of personal data. Please contact the Personal Data Authority to do so.